Gah! I went out for a few minutes and returned to find a phone message from Delta about a schedule change for my flight next week. I called, expecting to hear that the flight had been cancelled. I slogged through the voice-activated menu to reach a real human — in India. Gah. He tells me, in a rapid, heavily accented voice, that my flight times have changed. After several frustrating minutes, I finally figure out that my return flight departs 3 minutes later than originally scheduled. Go fig. When was the last time an airline called YOU to tell you anything?
Update, 3:10 pm:
I knew it was too good to be true. I called back and bullied my case up the ladder until I could talk to someone with a South Georgia accent. They had actually booked me on TWO connecting flights outbound because they didn’t think I’d make connection. I suggested they put me on an earlier flight out of KC so I could still get to my destination as planned. Looks like we have a plan. Seriously, I hate outsourcing.