Today I have been plagued by telephone sales people who either 1) are working without a script and can’t remember why they called, 2) are working with a poorly written script and are reading it badly, or 3) are feeling terribly chatty because they really, really don’t want to be reading from their script. Why me?
ms_dblkMarch 27, 2008 at 4:20pm
Because YOU answered the phone.
Which is why “the machine” answers ALL of my calls.